At Vishwakarma Temple Works, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order.
1. Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Order details
- IP address and browser information
This information is collected to process orders, provide customer support, prevent fraud, and improve our services.
2. How We Use Your Information
- To process and deliver your orders
- To send order confirmations and tracking updates
- To respond to customer inquiries
- To prevent fraudulent or unauthorized transactions
- To improve website functionality and user experience
3. Payment Security
All payments on our website are securely processed through Razorpay. We do not store your debit/credit card details, UPI credentials, or banking information on our servers.
Our website is protected by SSL (Secure Socket Layer) encryption to ensure secure transmission of personal and payment-related information during checkout.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share necessary information only with:
- Razorpay (for payment processing)
- Shipping and courier partners
- Technology providers supporting website operations
All third-party partners are expected to maintain confidentiality and appropriate data protection standards.
5. Data Retention
We retain personal data only as long as necessary to fulfill orders, maintain financial records, and comply with legal or regulatory obligations.
6. Your Rights
You may request access, correction, or deletion of your personal data, subject to applicable laws. To make such a request, please contact us at:
Email: support@vishwakarmatempleworks.com
7. Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Continued use of our website implies acceptance of any updates.
Business Name: Vishwakarma Temple Works
Location: Chennai, Tamil Nadu, India
